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Metrolina Preparedness

Dedicated to organizing healthcare assets through planning, information sharing and coordination to ensure that healthcare organizations have the support they need in order to provide health care to residents and visitors of western North Carolina.

How to Join or Volunteer

The MAHPC response team maintains various levels of involvement:

  • Deployable Responder: Available to and interested in deploying outside of the local area for 24-72 hours, and up to 14 days in extreme situations. To qualify for this level:
  • Local Responder: Not available or interested in deploying outside the local area, but interested in being a part of the “Home Team” for mission support, local events, warehouse/admin support, etc. To qualify for this level:
  • Provider: Current Physician, Nurse Practitioner, Physician’s Assistant, or Pharmacist who is interested in deploying on case-by-case basis locally or across the state.

To Join

Joining is a very simple process.  To begin, fill out a MAHPC SMAT/MRC Application Packet and email it to Dawn Felosa at info@matrac.com.  Dawn serves as the MAHPC SMAT/MRC Volunteer Coordinator. Please review all of the below documents as you complete your application. Please note that MRC volunteer applicants are not required to complete the SMAT forms.

Membership Requirements

Volunteer Application

Annual Medical Questionnaire

SMAT Manager Support Agreement

SMAT Salary Verification Form

Then, go to NC TERMS to create an account.  NC TERMS is the volunteer database used across the state to verify credentials and to roster teams for specific missions or deployments.  NC TERMS is utilized to send out mass notifications of upcoming events and trainings, so it is important to maintain current contact information in the system.

After entering your information and credentials, You will be prompted to affiliate yourself with a team.  (Despite the name change,) select the Mountain Area Trauma Regional Advisory Committee SMAT II (MATRAC) or Mountain Regional Medical Reserve Corps (MRMRC).  Once your profile is 100% complete, we will receive notification to add you to the roster.  You should then begin receiving messages and announcements.

Our warehouse and training center is located at 518 S Allen Road in Flat Rock and is where the majority of our meetings and trainings are held.  We offer monthly meetings and trainings, and make efforts to provide various days and times to give volunteers the opportunity to attend around work schedules.